The Telecom Intelligence Group features comprehensive databases & tools to give you the up-to-the-minute intelligence you need to gain a competitive edge.

TelecomTactics

Online Web-Based Business Telephony Comparison Tool

TelecomTactics is the industry’s most credible, authoritative and objective Web database providing a comprehensive analysis of the leading communications products. TelecomTactics delivers a high-quality capability to do comparisons of business telephony enabling clients to compete more effectively and win more business by analyzing and developing more sophisticated competitive analysis in their go-to-market campaigns.

The TelecomTactics Side-by-Side Guide to Business Telephony covers IP PBX, PBX and Key systems, Messaging, Contact Centers, In-Building Wireless, IP Telephones and Gateways and much more. Take advantage of up-to-date, in-depth product reports as well as detailed feature/function-based comparisons of communications equipment and applications viewable in an easy to use side-by-side report format.

TelecomTactics clients report increased competitive sales win rates of up to 25% and an overall reduction in sales cycle by equipping the sales force with the competitive knowledge they need. TelecomTactics helps clients stay on top of breaking developments and new features and functionality introduced into the market and gives them an objective view of their own strengths and weaknesses.

TelecomTactics supports the marketing efforts of our clients by providing credible, authoritative and objective third-party source data for client collateral material. It presents customers with the basis for developing an objective assessment of pricing. TelecomTactics offers customers the ability to commission authoritative and objective white papers and presentations that leverage our comparison charts to produce independent assessments of client-selected groupings of products to provide context in technology development and market planning efforts.

TelecomTactics also produces reports that can be used for sales training purposes and to elevate the credibility and confidence of sales personnel.

Click here for more information on TelecomTactics.

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Hosted vs. Premises IP Telephony ROI/TCO Tool

The Hosted vs. Premises IP Telephony ROI/TCO Tool compares the costs of purchasing, implementing and managing an on-premises IP Telephony system (including voice messaging) vs. outsourcing a hosted solution. The tool models the financial impact of the following areas of costs and benefits.

• Equipment
• Service
• Operations and Administration (including maintenance)
• Access and Network (multi-site)
• Human resources

This tool has been designed based on InfoTech’s experience in analyzing the costs of premises-based solutions, researching the market for hosted services and building a variety of financial sales support tools in this industry:

• Value equations and parameters used in the tool are based on InfoTech’s understanding of the market from both an enterprise needs perspective and a provider offer perspective. As a result, InfoTech can bring third party credibility and objectivity to the financial results.
• Years of experience building sales tools have resulted in the ability to create tools requiring minimal inputs (focused on the customer’s environment) while performing thorough and detailed analyses. InfoTech’s tools also include self-training support and easy to understand reports.