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January 2007
This report reveals that:
- High Customer Satisfaction in Maintenance, Managed or Professional Service deliver reaps reward through improved positioning for additional sales
- ITIL certification is beginning to matter to buyers of all services
- 2007 is anticipated to be a strong year for services sales
Read the Table of Contents
Register below to read topline findings from the report and to view an Excerpt.
For more information about InfoTrack for Enterprise Services, please click here or contact Craig Born at cborn@telecomweb.com or 973/602-0123.
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