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InfoTrack for Enterprise Services – Maintenance Report, December, 2006
Service Providers:
Find out what our global Enterprise End-User research panel told us exclusively.
Did you know that:
- Traditional PBX vendors are advantaged by one-year warranty coverage
- Decision-makers mainly consider different Maintenance Service Providers due to customer satisfaction with the most valued Maintenance service elements
- Maintenance decision-makers want proactive recommendations, frequent performance reviews and to understand the Service Provider’s total services portfolio
- Avaya holds the largest U.S. CPE Maintenance Market Share
Please register to view the Table of Contents for the report.
For more information about the InfoTrack for Enterprise Services program, please visit http://www.telecomweb.com/marketresearch/enterprisesvcs/
or contact Craig Born at cborn@telecomweb.com or 973/602-0123.
You only need to register once to access any of the free content on TelecomWeb, as often as you want, unless you clear your cookies.
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