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InfoTrack for Enterprise Services (IES)

Wednesday, September 24, 2008     [Download/Print complete report - PDF]

The InfoTrack for Enterprise Services Program: Professional Services Track: Customer Satisfaction and End User Approval of Select Services and Providers

InfoTech issues surveys on Professional Services to gauge industry trends, satisfaction and demand. Surveys are administered to Professional Services decision makers and influencers. The goal is to determine end user convergence-related Professional Services satisfaction. The following report will address customer satisfaction and experience with vendors, partners and offerings through a range of attributes segmented by business size and global geography. The findings are intended to assist systems integrators, VARs, service providers and manufacturers develop service offers and prioritize marketing/sales attributes

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[view report]

Customer Satisfaction and End User Approval of Select Services and Providers - Powerpoint File 

Customer Satisfaction and End User... [view report]

Tuesday, September 23, 2008     [Download/Print complete report - PDF]

The InfoTrack for Enterprise Services Program: Professional Services Track: End User Interests and Priorities

The following report will display customers’ opinions on select services and technologies, segmented by business size and global geography. The findings are intended to assist systems integrators, VARs, service providers and manufacturers develop and prioritize service offers and marketing/ sales programs

... [view report]

End User Interests and Priorities - Powerpoint File

End User Interests and Priorities - Powerpoint... [view report]

Saturday, December 1, 2007     [Download/Print complete report - PDF]

The InfoTrack for Enterprise Services Program: Professional Services Track: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers, And Consists Of Three "Tracks" – Maintenance, Managed Services & Professional Services Voice... [view report]

Thursday, November 15, 2007     [Download/Print complete report - PDF]

InfoTrack for Enterprise Services: Professional Services Channel Analysis and Market Share Report: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers, And Consists Of Three "Tracks" – Maintenance, Managed Services & Professional Services Voice... [view report]

Thursday, November 1, 2007     [Download/Print complete report - PDF]

InfoTrack for Enterprise Services: Professional Services Track: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers, And Consists Of Three "Tracks" – Maintenance, Managed Services & Professional Services Voice... [view report]

Thursday, September 27, 2007     [Download/Print complete report - MS Excel]

The 2007 Global Professional Convergence Services Market Forecast Workbook

The Global Convergence Professional Services Market Forecast is part of The Telecom Intelligence Group's InfoTrack for Enterprise Services; Professional Services Track program.... [view report]

Monday, January 15, 2007     [Download/Print complete report - PDF]

Annual Services Report-2006: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers; And Consists Of Three "Tracks"-Maintenance, Managed Services & Professional Services Voice Maintenance... [view report]

Friday, September 1, 2006     [Download/Print complete report - PDF]

Professional Services Track: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers; And Consists Of Three "Tracks" – Maintenance, Managed Services & Professional Services Voice... [view report]

Thursday, June 1, 2006     [Download/Print complete report - PDF]

Annual Services Report - 2005: Overview

The IES Program Is Based on Primary Research Conducted With Decision Makers and Influencers; And Consists Of Three "Tracks" – Maintenance, Managed Services & Professional Services Voice... [view report]

Thursday, December 1, 2005     [Download/Print complete report - PDF]

Professional Services Report December 2005: Professional Services Market Executive Overview

Report Scope This InfoTrack for Enterpise Services, Professional Services Track Report is focused on four primary Professional Services: Voice communications system Installation and Implementation services quality and the correlation between the successful... [view report]

 

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