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White Papers and Special Reports
TelecomWeb features white papers written by our industry experts spanning the most current issues in the telecommunications industry.
Special Report: Will Enterprises Take the Google Gamble?
A special report by TelecomWeb senior editor Stuart Zipper,
analyzing the emergence of Google in the enterprise market
Competitive Database Tools Key Sales Weapons in the Telecom Industry
A paper by TelcomTactics that examines the use of competitive database tools by partners/resellers to win more business.
Special Report: Contact Center Market Growth Exceeds Forecasts
The worldwide market for basic contact-center equipment, software and seat licenses is running at more than $2.9B per year, based on a recent InfoTracks report.
"Managed Security Services Are In High Demand – And For Good Reason"
As new threats attack corporate systems, compliance failures penalties are growing. Enterprises dealing with new security threats are seeking a balance between business needs with budget and skilled resources. Outsourcing security is critical and decisions involve much more than just cost. Many companies are turning to Managed Security Services to secure their environments. This paper offers a unique glimpse into Enterprise buyer decisions straight from our proprietary global research panel of CIOs and IT decision-makers.
"An Overview Of The Managed Services Market:
Buyer Motivations and Expectations Propel The Market Forward"
The North American and Global managed-services markets are experiencing tremendous growth. This report, which is based on end-user research from the InfoTech 2,300-member research panel, addresses the following questions:
How much growth are the North American and Global markets experiencing?
What are the main buyer motivations driving this growth? Which services are most in demand, and why? What will buyers seek in the future?
"WLAN Security Fears Compounded by Lack of IT Planning"
U.S. companies still rank Security Concerns as their #1 reason not to deploy a Wireless LAN, and security fears are expected to continue to be the #1 WLAN implementation barrier through 2008. Learn why: WLAN security fears delay the business benefits of deployment & reinforce the need for planning that addresses these concerns, for WLAN infrastructure suppliers and their channels, sales and revenues are contingent upon communication with customers to address their concerns, and for applications struggling to escape niche status, such as enterprise Voice over WLAN, rosy sales forecasts could be seriously compromised if security fears are not allayed.
"In Relentless Pursuit of Secure Mobility:
Strategic Security Considerations for Mobile Enterprises"
Securing business wireless applications is on everyone’s minds these days. Employees are being equipped with laptops, mobile devices and wireless access to e-mail to achieve significant gains in productivity, but there still are major areas that are being neglected. This white paper explores: concerns about business wireless security, steps enterprises can take to do something about it, and how these steps can lead to improved productivity, improved customer satisfaction, and improved morale.
"Enterprises: Securing Mobile Applications Proves To Be A Challenge"
When it comes to mobile communications in the workplace, real security for every link of the wireless communications chain is imperative. However, a significant portion of InfoTech’s survey respondents see genuine vulnerability with a critical element – the mobile application itself.
"Enterprise Encryption in the Financial Services Sector: Organizations Struggle to Bridge Gap Between Compliance Requirements and Capabilities"
While there is a growing appreciation for the role that enterprise-wide encryption strategies ought to play in financial services institutions, a survey of IT and security professionals at 112 financial services companies in the United States conducted by InfoTech: The Telecom Intelligence Group reveals that the industry lacks confidence in its current ability to implement and maintain such strategies.
"The IP Telephony Business Value Gap: Top 10 Reasons Why Businesses Aren't Getting Full ROI From VoIP"
Explores the top ten causes of this gap, including: implementation of IP Telephony, targeting of Enterprise solutions, business case for IP Telephony, pioneering third-party applications, and early-adopter experience,
along with what is not being done to fill this gap, including: vendors proposing business value applications, IP Telephony sales reps selling on business value,
channel lack of understanding of key business issues, vendor lack of sales tools that quantify business benefits, and IP Telephony vendor lack of tech support for third-party apps.
"Top 10 Ways Technology Is Changing How We Communicate"
Details the impact of the following technologies on how we communicate as individuals and as enterprises: Collaboration (voice, video, data), Presence, Mobile Multimedia, Location-Based Services, Smart Multi-Purpose Devices, Contact Centers, Speech Recognition, IPTV, Information Search/Retrieval, and Applications Development and Customization.
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